The minimum requirement for custom order is usually 10 units per design.

We have some limits - like the time, materials, and labor. We can create almost any design, but it needs to be something our experts and machines can handle. We also have to find the right fabric, color, and hardware. We'll do our best to make it work, but there might be some things we can't do. We'll be sure to let you know everything upfront.

If you share details about: a) Your business and visual identity, b) The intended users of the aprons, c) How and where the apron will be used, d) The expected duration of apron use, e) Any additional pertinent information, we can definitely collaborate to create a fresh, customized style for you.

For most orders, the production time can range from 5-15 days, in addition to the 5-7 days for shipping. However, this time is only counted after we go through the creation process and receive final approval from the customer. The actual timeline may vary based on factors such as order size, design complexity, and the flow of information. Rest assured, we will provide you with an estimated timeframe in advance, giving you a clear idea of when to expect your order.

The only circumstances that may cause shipping delays include if the customer takes longer to approve the final design, if the shipping information is incorrect or incomplete, or in the event of unexpected natural incidents that affect carrier services, such as hurricanes, blizzards, floods, or peak shopping periods like Black Friday.

if the image is only for reference, there is no specific format. The most important thing is for you to send us as much details as possible about your design.

Yes, we will create a test and share pictures with you for confirmation. The test involves an actual sample of your design on the final materials of your order. Production will only begin once we receive your approval.

As part of our customization service, we provide artwork proofs or mock-ups to showcase the design. These can be provided before your order is placed. If you need assistance in determining the best placement for your logo or design, our team is available to assist you.

We conduct tests before the final production and provide you with pictures for approval. The test involves a real sample of your design on the same material as the item you ordered, using the requested size, colors, and placement. We proceed with production only after receiving your approval.

We apologize, but we do not handle custom orders over the phone. To ensure accuracy and thorough documentation, we exclusively handle custom and bulk orders through email. This allows us to keep a comprehensive record of all the details, including descriptions, images, mockups, sketches, links, and more. Additionally, certain sales channels require us to maintain a detailed log of conversations with buyers, ensuring transparency and facilitating resolution in case of any disputes. This process has been successful in ensuring smooth custom orders for several years.

If you send us all the necessary info, we can do that for sure.

We cannot offer a design service without being briefed by the customer. You can look for designers on the web and will you probably find very good ones.

If you decide to change the design, please inform us so we can collaborate with you to achieve your desired outcome. Keep in mind that each restart of the process adds to the turnaround time for both you and us.

Please note that custom orders are specifically crafted according to your specifications and cannot be repurposed or resold. Due to the personalized nature of these orders, we do not offer refunds for custom orders. We encourage you to carefully review all details and confirm your order before production begins to ensure your complete satisfaction.

Once your custom order is crafted, we are unable to accommodate any changes. Out team work quickly and efficiently to ensure a seamless production process. It is crucial that all the details of your order are decided upfront, at the beginning of the process. We purchase materials and schedule professionals in advance based on these details. Making alterations post-production would require extra resources and labor, which would increase costs and turnaround times for both parties.

If you really need to have alterations made to your custom order after it has been produced, we will need to evaluate the additional costs and time needed to accommodate the requested changes.